Design, delivery and support of End User Solutions.
Location: Studley office with UK/Global travel possibly required.
Key Responsibilities & Accountabilities
Design and Deliver End User Compute solutions meeting customer business requirements, involving all relevant stakeholders and ensuring technical feasibility
Contribute to all project documentation such as; SoW, HLD, DLD, Proposals and documents as required
Manage and administer technical issues for customers as part of the Intelligere team
Propose and implement the latest technology for increased user productivity and IT perception
Support project team to maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects.
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Establish and maintain relationships with clients, third parties & vendor
Proven working experience of End User Compute solution design and delivery
Industry relevant certifications including Microsoft, Citrix & ITIL
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organisational skills including attention to detail and multi-tasking.
Microsoft technologies including:
Microsoft Office technologies including:
OneDrive for Business & Teams
Citrix Workspace technologies including:
Citrix Profile Manager
Microsoft Public Cloud technologies including:
Azure AD Azure Identity